DNA Sexing- Poultry & Waterfowl

Bee Haven Hens Homestead LLC
DNA Sexing Service Policy

Thank you for choosing Bee Haven Hens Homestead LLC for your DNA sexing needs.

Sample Submission

Customers are responsible for providing properly collected samples. Accepted sample types include:

• Blood samples collected on paper or a coffee filter (fully dried)
• Clean, freshly plucked feathers with intact quills (4-6 from the chest,tail or wings. AVOID down feathers & molted feathers)
• Eggshell membranes from recently hatched chicks (fully dried)

Samples must be clearly labeled with the bird’s identification information as well as customer name. Bee Haven Hens Homestead LLC is not responsible for misidentified samples provided by the customer.

Turnaround Time

Results are typically provided within 24–48 hours of receiving acceptable samples. Turnaround times may vary based on sample volume, equipment maintenance, holidays, or other unforeseen circumstances.

Inconclusive Results

Occasionally, samples may produce inconclusive results due to insufficient DNA, contamination, poor sample quality, or collection errors.

If a sample is inconclusive, the customer may submit a replacement sample for retesting. Additional fees may apply depending on the circumstances.

Accuracy

DNA sexing is performed using established molecular testing methods and is highly accurate when quality samples are provided. However, no testing method can guarantee 100% accuracy.

Bee Haven Hens Homestead LLC’s liability is limited to the amount paid for the test.

Payment

Payment is due at the time samples are submitted unless prior arrangements have been made.

Refund Policy

Because laboratory materials and testing reagents are consumed during the testing process, all DNA sexing fees are non-refundable once testing has begun.

Refunds will not be issued for:

• Customer collection errors
• Contaminated samples
• Insufficient DNA samples
• Delays caused by shipping carriers

Results

Results will be provided by email, text message, or other agreed-upon method and will identify the bird as Male or Female based on the submitted sample.

Customer Agreement

By submitting samples for testing, the customer acknowledges that they have read and agree to the terms of this policy.